About

Mike Christensen, Consultant & Founder

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I specialise in defining and implementing comprehensive customer experience (CX) strategies, leading high-performing teams, and driving operational excellence in customer-centric environments.

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From my eclectic experience I've got a proven ability to rapidly understand new domains and lead teams to success, with a strong focus on innovation and strategic alignment to business missions and values.  

 

As well as offering skills as a consultant, I've also run a startup, Stitcht. This is a marketing agency with proprietary technology that helps brands get video content from their fans, which is turned into high performing marketing content.

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My unique experience has enabled me to build a framework that brings together the disciplines of marketing, product management and service design.  It's vital that those selling, marketing and delivering a service collaborate to deliver the best experience for the customer.

 

I bring an entrepreneurial, can-do and agile mindset to the organisations and teams I work with.